Changelog - 27 May 2022: 1-Click WordPress Multisite

The 1-Click WordPress Multisite is now available in RunCloud. 

When using the 1-Click WordPress Install feature, you will see a new WordPress Multisite option, where you can choose to install:

  • Single WordPress (Standard installation)
  • WordPress Multisite Subdomain
  • WordPress Multisite Subdirectory

*) This feature requires the RunCloud Agent v2.5.1 minimum.

Changelog - 26 May 2022: PHP Monthly Releases

New PHP version releases are available for Nginx servers.

  • PHP 8.1.6 
  • PHP 8.0.19
  • PHP 7.4.29

It will be available on your Nginx servers within 72hrs automatically

*) For OpenLiteSpeed, the PHP version update is not handled by RunCloud. Once the PHP version update is available in OpenLiteSpeed, it should be updated automatically in your server.

Changelog - 25 May 2022: New Server Health

The Server Health feature now is back with some new improvements.

  • improved: the server health is checked/updated every minute, previously it is every 15 minutes delay.
  • improved: instant notification when your server reaches the high resource threshold, no longer need to wait for 15 minutes delay.
  • new: another notification will be sent when the server resource is back to normal usage, below the high resource threshold.
  • new: (Business plan only) per-minute server health data that will show the server resource graph from the last hour (60 minutes).
  • removed: weekly/monthly server health data because we only keep 30 days of data, so the weekly/monthly graph does not provide valuable info.

*) This update requires the RunCloud Agent v2.5.1 minimum.

Changelog - 23 May 2022: RunCloud Agent 2.5.1

New RunCloud Agent v2.5.1 has been released.

  • improved: Server Health. now it collects data every minute, previously it is every 15 minutes
  • improved: Server Health. now it can detect when server resources reach the high resource threshold and notify the user about it without 15 minutes delay.
  • improved: Backup v3 beta. cleanup current backup job/files when a backup is canceled/removed.
  • improved: Backup v3 beta. cleanup local storage in the server when a backup is canceled/removed. 
  • fixed: Backup v3 beta. fix some incremental backup fail with the 'can not retrieve backup summary' message
  • fixed: Web Application Cloning. fix cloning issue when cloning some custom Nginx config.
  • improved: WordPress General Settings. do not run home/site URL updates when the current WordPress Multisite is broken.
  • improved: WordPress General Settings. do not run home/site URL updates when a user tries to update a WordPress Multisite with an existing custom domain to prevent database issues.
  • fixed: RunCloud Hub. fix magic link issue when WP-CLI output is corrupted by the active plugin(s)/theme.
  • new: 1-Click WordPress. add new function to allow you to install WordPress Multisite in 1-Click WordPress

*) The RunCloud agent will be automatically updated on your server within 72hrs. If you get any warning alert after 72hrs, please contact our support for the manual update.

Weekly Changelog - 18 April 2022: Improvements & Bug Fixes


  • added: new HSTS Preload option when enabling HSTS using Advanced SSL


  • added: user can edit existing Supervisor job in the server


  • fixed: fail2ban page stuck on loading

Support Ticket

  • improved: now user can re-open a closed ticket
  • improved: now user can close an open ticket

Security Audit

  • fixed: potential XSS vulnerabilities in the RunCloud panel

Weekly Changelog - 11 April 2022: Improvements & Bug Fixes

RunCloud Hub

  • improved: Ignore Query String feature to allow query string with no value

Laravel Octane

  • improved: add the proxy header for Octane as standard practice

Git Deployment

  • fixed: incorrect system user when using Git deployment on existing web app
  • fixed: git webhook does not work with a branch that contains a "/" character

Atomic Deployment

  • fixed: atomic deployment bug when changing branch with "/" character

Server Firewall

  • improved: now you can copy&paste multiple IPs (separated by comma) when adding a Firewall rule


  • improved: add extra information on the "Unable to communicate" error message from the agent


  • OpenLiteSpeed v1.7.15 is available for all OpenLiteSpeed servers

Weekly Changelog - 28 March 2022: Improvements & Bug Fixes

  • improved: Add PHP8.1 for OpenLiteSpeed.
  • improved: Add 7G Firewall v1.5 (the latest version).
  • improved: Add China UnionPay for a subscription payment. Currently, we accept Visa, Mastercard, and UnionPay.
  • improved: Add AVIF mime type in the web application Nginx configuration.
  • improved: Improve web application Nginx configuration for static file part to support both lowercase and uppercase extensions.
  • improved: Hide country flag on the datacenter selection during new server provisioning.
  • improved: Show declined card error detail when your payment card is declined by Stripe payment gateway
  • improved: Enable back Report Bug menu. Please be aware that this is a one-way reporting tool. Please always reach our support for any issue that requires immediate attention.
  • fixed: Git deployment system user issue on an existing web application.
  • fixed: Team issues when editing/updating permissions to team members.
  • fixed: custom Nginx Config editor issue.
  • fixed: 7G Firewall issue on bad bot rule redirect. You need to remove the current 7G custom Nginx config in your web application and create a new 7G config again to use the latest version.

Changelog - 10 March 2022: Improvements and Bug Fixes

  • PHP Version Updates (8.1.3, 8.0.16, 7.4.28).
  • Fixed: Issue with Ubuntu 16 installation.
  • Fixed: Issue with RunCloud Agent high load.
  • Fixed: Edge-case issue for staging WordPress for large sites.
  • Improved: SSL expiration icon (now showing a red icon when your SSL is expired).
  • Improved: RunCloud Hub’s Magic Login is now limited to the administrator user.
  • Improved: RunCloud Hub’s Magic Login support for WordPress Multisite.
  • Improved: WordPress Staging (to now automatically set up an SSL certificate based on the settings of your web application in production).
  • Improved: WordPress Staging for edge-case large sites, we run a preliminary check before syncing. 
  • Improved: The ability to report bugs via the dashboard is now back.
  • Improved: The settings area to delete a web application will now show if there is a backup for the web application.
  • Improved: Backup frequency suggestions to avoid backup errors. 

Changelog - 27 January 2022: Improvements and Bug Fixes

  • added: PHP8.1 release for Nginx server (Ubuntu 18.04 & 20.04 LTS)
  • improved: (Backup) prevent "unable to get backup summary" in some cases
  • improved: (Nginx Config) allow users to add custom Nginx config for handling favicon 
  • improved: (WordPress) primary domain update database action is excluded for WordPress Multisite
  • improved: (Subscription) add company info details to Stripe invoice
  • fixed: (Login) some users reported login screen fails to load completely
  • fixed: (Git) fail to setup new git deployment web app in some cases
  • fixed: (Laravel Octane) fail to activate Octane for web app without Git deployment
  • fixed: (Cloning) external cloning fails when the source web app has some file ownership issue
  • fixed: (WP Staging) rare case where staging site get removed because of WP site issue
  • fixed: (WP Canvas) fail to install/activate for custom theme/plugin URLs 
  • fixed: (Tools) change web application owner could not be completed because of disk space issue
  • fixed: (Database) some database users are not listed when assigning a database
  • fixed: (UI) disable zoom on server health & transfer start graph bug
  • fixed: (UI) bring back shared by owner name info on the team shared server
  • fixed: (UI) bring back primary domain column info on the web application list

PHP8.1 Release

PHP8.1 update is currently available for the Nginx server and only for Ubuntu 18.04 & 20.04 LTS. Unfortunately, it is not available for Ubuntu 16.04 LTS.

It will be available on your Nginx server within 72hrs automatically. If you need PHP8.1 and do not get it after 72hrs, please contact our support for the manual update.

For the Openlitespeed server, PHP8.1 is still not available right now, and we are still waiting for the official release of PHP8.1 from the LiteSpeed repo.

RunCloud Agent v2.4.10 release

Some updates above will require the RunCloud Agent update in your server. It will automatically update on your server within 72hrs. If you get any warning alert after 72hrs, please contact our support for the manual update.

Changelog - 19 January 2022: New Dashboard Release

We are beyond proud and excited to announce that our all-new dashboard experience is coming out of beta.

Most of the reported bugs related to the new dashboard have been fixed, and we will keep improving our new panel after this release.
  • improved: properly notify the user on deleting web app with linked database
  • fixed: rebuild web app config doesn't work
  • fixed: password generator copy button doesn't work
  • fixed: editing cronjob sometimes trigger time format invalid error
  • fixed: file manager breadcrumb for child folder sometimes doesn't show properly
  • fixed: link & symlink PHP functions are still disabled after being removed on disabled_functions
  • fixed: recently viewed server can't be clicked
  • fixed: fail2ban issue
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