RunCloud Monitoring: Introducing Server Storage Monitoring & Web Application Monitoring

We’re excited to announce that Storage Monitoring has landed!

Today’s release includes a series of updates we know many of you have been waiting for. With RunCloud Monitoring, it’s never been easier to monitor the storage breakdown of your servers – based on web apps, databases, log files, and more. 

Learn more about Storage Monitoring on RunCloud here.

And that’s not all! RunCloud Monitoring now also offers web application monitoring, including Slow Script Monitoring, IP Address Hit Monitoring, and Top Path Monitoring: 

Required Agent version v2.8.7+11.
If you have absolutely any questions or feedback for us, please reach out to

RunCloud Monitoring Is Now In Beta

We're excited to announce that RunCloud Monitoring is now in beta. 

Today's release includes some incredibly exciting new observability and health monitoring functionality. This new suite of monitoring tools replaces the old Server Health tab and is designed to give teams on RunCloud the ability to quickly identify & resolve web application performance issues. 

Additional resources and documentation on using RunCloud Monitoring and the new Top Process and Slow Query reports will be available soon. 

If you have absolutely any questions or feedback for us, please reach out to

Changelog - 11 January 2024

PHP 8.3 Release

RunCloud now supports PHP 8.3 in our panel.

It is currently available for all NGINX and Containerized servers on the following operating systems:

  • Ubuntu 22.04 LTS
  • Ubuntu 20.04 LTS
  • Ubuntu 18.04 LTS

For OpenLiteSpeed, it is currently not available. We will support it once PHP 8.3 becomes available on OpenLiteSpeed.

To use PHP 8.3, you will need RunCloud Agent 2.8.0+2, which will be available on your server within 72 hours.

WPCLI 2.9.0 Release

For WordPress users, WPCLI has been updated to version 2.9.0, which includes compatibility with PHP 8.3.

Please make sure to use the latest version of WordPress, v6.4, as it has added "beta support" for PHP 8.3.

PHP Updates (NGINX)

  • PHP 8.3.1
  • PHP 8.2.14
  • PHP 8.1.27

Note: If your server runs on OpenLiteSpeed, RunCloud does not handle PHP version updates. However, once a PHP version update becomes available for OpenLiteSpeed, it should also be automatically available on your server(s).

RunCloud Agent 2.8.0+2

  • New: PHP 8.3 support
  • New: WPCLI 2.9.0 support
  • Fixed: 1-Click WordPress issue when using WPCLI 2.9.0
  • Fixed: File Manager unzip feature produces incorrect filenames

The updates will be automatically applied to your server(s) running on NGINX within 72 hours and Containerized server(s) within 3 hours. If you don't receive the update in the expected timeframe, please contact our support team.

Changelog - 11 October 2023


  • New: Backup Activity Logs now available for all users

Effective from October 11th, 2023, the Backup Activity Logs feature will start recording all backup activities within your RunCloud account.

This valuable information can be accessed in two convenient locations:

  1. Activity Logs under each individual backup instance provide a detailed history of backup activities specific to that instance.
  2. Activity Logs on the main Backup page give you a comprehensive overview of important events occurring at the account level. This includes events such as the creation or deletion of backup instances.

Changelog - 4 October 2023


  • New: You can enable/disable a cronjob in your server easily
  • New: You can click "Run Now" to trigger the cron job manually 

Note: This cronjob improvement requires RunCloud Agent v2.7.2 or higher.

SSH Login

  • Fixed: Passwordless login setting does not work for Vultr server in some cases
  • Fixed: Prevent root login does not work for Vultr server in some cases


  • Fixed: Team invitation does not work and shows an empty step in some cases

RunCloud Hub

  • Fixed: RunCloud Hub update config fails in some cases because of timeout issue

Changelog - 21 March 2023

Backup V3

  • Added new Vultr Object Storage integration for external backup storage (available for Business plan users).
  • Added new Linode Object Storage integration for external backup storage (available for Business plan users).

Web Application

  • Improved status icon color contrast (accessibility) in the web application list.
  • Fixed redirect to 404 page in some cases when using Git deployment to an existing application.
  • Fixed failed to update DNS records on Cloudflare when cloning web applications to a server shared in a team.


  • Fixed an error with toast notifications when deleting servers.

Changelog - 27 February 2023

Web Applications

  • You can now enable backups for new web applications as you create them.
  • Fixed cases where the custom SSL Cipher and EDCH Curve wasn’t saving properly.

PHP Version Releases (NGINX/Docker Servers)

  • PHP 8.2.3
  • PHP 8.1.16
  • PHP 8.0.28

This release contains security fixes for CVE-2023-0567, CVE-2023-0568, CVE-2023-0662.

Note: If your server runs on OpenLiteSpeed, RunCloud does not handle PHP version updates. However, once a PHP version update becomes available for OpenLiteSpeed, it should also be automatically available on your server(s).

Changelog - 18 January 2023

PHP 8.2 Release

PHP 8.2 is now available for all server types

  • Nginx
  • OpenLiteSpeed
  • Containerized Server (Docker)

The update will be automatically applied to your server within 72 hours. If you do not receive the update within this timeframe, please contact our support team for a manual update.

To use PHP 8.2 in a Containerized Server (Docker), navigate to the "Services" page and add PHP 8.2 to your server. Then, in your web application settings, you can select it as the default PHP version.


  • improved: support for non-Latin characters in passwords when using the 1-Click WordPress Install feature

Web Application

  • improved: when adding a new domain name and enable www option, by default use "non-www to www redirection" option


  • fixed: a rare issue where web application cloning failed due to MOTD

Backup v3

  • improved: support for EU region of pCloud external storage
  • fixed: SFTP backups failing due to special characters in user passwords

Modsec Firewall (WAF)

  • fixed: Modsec firewall was blocking the upload process for WordPress plugins
  • fixed: Modsec firewall for OpenLiteSpeed servers displayed incorrect Nginx descriptions.


  • fixed: server location/flag display incorrect location in some cases
  • fixed: server tags were not being created in some cases
  • fixed: wrong IP address was displayed for Vultr integration
  • fixed: Server Grid view was not displaying any servers in some cases
  • fixed: servers with high loads were not being displayed when using server tag

Docker Containerized Server (beta)

  • improved: various improvements to the Services page


  • fixed: email notifications for high resource usage on servers did not display the memory/disk usage percentages
  • fixed: incorrect html tag issue on Telegram and Slack notification


  • fixed: failed payments (card declined) were still redirecting to the thank-you page
  • fixed: incorrect applied credit was being displayed in subscription summary
  • fixed: paid invoices were not unlocking server resources in some cases

RunCloud Agent 2.6.1

Some of the updates above require an update to the RunCloud Agent on your server. The agent will automatically update within 72 hours. If you receive any warning alerts after this timeframe, please contact our support team for a manual update.

Weekly Changelog - 08 December 2022

Support Ticket

  • Fixed: File upload issue with support form.
  • Fixed: Issue with dropdown not visible. 

Billing and Subscription

  • Improvement: Updates invoice and receipt appearance.
  • Improvement: Better alerting for backup subscriptions.
  • Fixed: Issue with receipt information.

Cloudflare API

  • Improvement: Users are now able to link the Cloudflare account to RunCloud by using the Global API Key and API Token.

RunCloud Hub

  • Improvement: Better method of handling cache purging.


  • Improvement: Error notifications are now more informative.

Backup Improvement

  • New: Backup menu is now accessible from the web application menu.
  • Improvement: Web Application list now shows backup status.

System User

  • New: Ability to promote system user as sudoer.

Containerized Server [BETA]

We're introducing support for Docker (containerized services), allowing us to deliver various improvements:

  1. SSH Jail by using RunCloud Shell.
  2. Better PHP management by eliminating the dependency on PHP installation and PHP modules makes PHP lighter on the server.
  3. Better MySQL management by making upgrading easier.
  4. Better Web Security.
  5. Cleaner server management by removing dependency on the server.

Note: Containerized servers are now in beta.

Weekly Changelog - 7 Oct 2022

Backup v3 Official Release

Backup V3 is now out of beta. Thank you very much for your participation and feedback while it was in beta. If you're using RunCloud's backup storage, please ensure that your plan has enough storage for your backups to continue running without interruption (and add additional storage as required).
  • Basic – 2 GB RunCloud storage
  • Pro – 10 GB RunCloud storage
  • Business – 30 GB RunCloud storage
If you exceed your limits, your backup instances will be automatically disabled, and you should receive an email to encourage you to take action. Upon ensuring you have enough backup storage, your disabled backup instances will be automatically enabled again.

Incremental Backup Improvements

  • Improved: incremental backups are now more stable and faster than ever
  • Improved: better error messages on any issues with incremental backups

Server Provision

  • Added: direct server provisioning for Hetzner provider using the API key

RunCloud Agent v2.5.8

  • Improved: Better RunCloud Incremental backup.
  • Fixed: Health graph not showing the actual server time.
  • New: Added Jammy Jellyfish support.
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