New Update: Predefined Nginx Configs

• We have added short description to all existing predefined Nginx configs in our Custom Nginx Config feature. If you have some ideas on what predefined Nginx configs that we should add for Laravel, WordPress, and other PHP web applications, please let us know by leaving your feedback.  
• New predefined Nginx config: WordPress Multisite Subdirectory. You can use this config to support WordPress Multisite Subdirectory for Native Nginx stack in RunCloud. This config is only for WordPress Multisite Subdirectory, you do not need this config for WordPress Multisite Subdomain.
• New predefined Nginx config: WordPress Block Direct PHP Execution. You can use this config to block direct PHP file execution in wp-content/uploads, wp-content, wp-includes directories at the Nginx level for extra security purpose to avoid backdoor on these directories on your WordPress web application.
• New predefined Nginx config: WordPress Block Trackback. You can use this config to block trackbacks at the Nginx level for extra security purpose to stop trackback spam comments on your WordPress web application. Use it only when your WordPress app does not use trackbacks feature.
• New predefined Nginx config: FlyingPress WordPress Plugin. This config is for FlyingPress user who wants to serve FlyingPress caches directly from Nginx, without touching PHP, especially when you use Native Nginx stack in RunCloud. You can use this config with either FlyingPress standalone only or combine it with RunCloud Hub. You need to install FlyingPress WordPress plugin first before using this config.

New Update: Backup

• Backup stability improvement. We have released another improvement to our backup system to make it more stable for all backup users.

RunCloud Agent v2.4.4 release

• New RunCloud Agent v2.4.4 is released to improve backup stability in your server.

Note: RunCloud Agent will automatically update on your server within 72hrs. If you get any warning alert after 72hrs, please contact our support for the manual update.

Update: February 17, 2021 06.35 UTC (~2 hours), maintenance has been completed. Backup page is accessible again.

We are performing ~ 2 hours maintenance on our backup system to improve backup stability for all backup users. 

Only backup page that is not accessible during this backup maintenance window. Other RunCloud features will still run normally.

Sorry for the inconvenience. If you have any issues or concerns, please do not hesitate to open a support ticket or email support@runcloud.io with any inquiries and our 24/7 support will be happy to help.

New Update: Backup

• Backup queue system. When you have multiple backup scheduled at the same time, backup will be queued. Maximum concurrent backup is 1.5 * number of CPU. 
• Backup CPU optimization. Backup resource is restricted and will not use 100% CPU usage when running.
• Backup cancellation. When you remove a running/queued backup file, backup will be canceled immediately in your server.
• Fix backup files created twice.
• Fix backup download issues.
• Fix multiple ended pro trial notification.
• And some other backup issues reported by our users have been fixed.

New Update: Server Provisioning

• Amazon Lightsail server provider supports Ubuntu 20.04 LTS.

RunCloud Agent v2.4.3 release

• New RunCloud Agent v2.4.3 is released to support backup improvements in your server.

In RunCloud, your server security is our top priority.

We have released a security update to patch all servers from CVE-2021-3156 (Heap-Based Buffer Overflow in Sudo) vulnerability that allows privilege escalation to root via "sudoedit -s" and a command-line argument that ends with a single backslash character.

Sudo linux package in your servers has been patched to the latest version in Wednesday, 27 January 2021.

• Ubuntu 20.04 LTS (Focal Fossa) : sudo v1.8.31-1ubuntu1.2
• Ubuntu 18.04 LTS (Bionic Beaver): sudo v1.8.21p2-3ubuntu1.4
• Ubuntu 16.04 LTS (Xenial Xerus): sudo v1.8.16-0ubuntu1.10

New Feature: PHP 8.0.1

• PHP 8.0.1 is now available on all Nginx servers (Ubuntu 16.04, 18.04, 20.04 LTS), and all OpenLiteSpeed servers (Ubuntu 18.04, 20.04 LTS) 
• PHP 8 is available when creating a new web application and also through the web application settings for existing web apps.
• PHP 8 option is available on PHP-CLI Version under the server menu. 
• PHP 8 vendor binary option is available on Cron Job and Supervisor menu. 
• PHP 7.4 is still the recommended version for production use in RunCloud, and becomes the default option.
• It is recommended to test it on a staging environment first before enabling it on your production application. Certain PHP modules are still not officially compatible with PHP 8. 
• Kindly use PHP 8 with caution and contact your developer in case there are issue on the application side. Please note that our support is limited to technical issues on the panel side only.
• For WordPress users, PHP 8 is beta compatible with WordPress 5.6 and above. Some WordPress themes/plugins may not be fully compatible with PHP 8.  

New Update: PHP 7.4.14

• PHP 7.4.14 is now available on all Nginx servers (Ubuntu 16.04, 18.04, 20.04 LTS), and all OpenLiteSpeed servers (Ubuntu 18.04, 20.04 LTS) 
• PHP 7.4.14 release contains many bug fixes for PHP 7.4 version 

RunCloud Agent v2.4.2 release

• New RunCloud Agent v2.4.2 is released to support PHP 8 in your server

Note: RunCloud Agent will automatically update on your server within 72hrs. If you get any warning alert after 72hrs, please contact our support for the manual update.

New Feature: OpenLiteSpeed Beta

• User will see an option to configure the server either for Nginx or OpenLitespeed stack when spinning up a new server in RunCloud
• OpenLiteSpeed is currently in beta and recommended for testing only, not for production use
• Some RunCloud features are not supported under OpenLiteSpeed stack during beta period until further announcement, including WordPress Staging, Web App Cloning, RunCloud Hub, and Atomic Deployment
• OpenLiteSpeed beta is available for all paid plan users on Basic, Pro, and Business plans

New Feature: PayPal Credit Top-Up

• Currently, the RunCloud subscription system only accepts Visa and MasterCard.
• If you wish to use PayPal or any credit cards supported by PayPal, please use the credit top-up feature on our subscription page to add non-recurring credit to your account
• You can use the credit for a subscription, and you may top-up more credit manually at any time or each month to continue your subscription

Bug Fixes: Backup

• The queue system for our new backup system has been implemented to make it more CPU-resource friendly, especially for servers with many web applications
• Some new backup issues reported by our users have been fixed

RunCloud Agent v2.4.1

• RunCloud builds different agents for the Nginx stack and OpenLitespeed stack

We have identified certain issues with our new backup system, which is leading to 20% of failed backups. We apologize for all the inconvenience caused because of our latest updates.

We have gone through each & every ticket, scenarios, and run some tests to verify. We find out that 8 out of 10 backups are successful and 2 are failing. In rare cases, it is also causing a high load on the servers while calculating the application size.

Our team is already working on the solution and in the meantime, we will be running a Maintenance Window to serve your better. During this Maintenance Window:

• All Sites that run below 6 hours Backup Frequency (30 minutes, 1 hour, and 2 hours) will be temporarily disabled.
• All Sites that run above 6 hours Backup Frequency will run as usual.
• All backup sites that run on the legacy backup system will not be affected.

We have successfully released the New Incremental Backup System along with some other important updates. Thank you for your patience and understanding during maintenance.

Here are the details of the release:

What’s New:

Introducing the Incremental Backup System

Backup Features:

• Backup both Web Application and Database under one Site (previously called Instance). This is ideal for WordPress applications.
• Create multiple backup variations for one Web Application/Database.
• Exclude File, Folder, and Database Table that you don’t want to backup.
• Label your backups for easy identification.
• Customize backup frequency (min 30 minutes and max 1 week)
• Schedule your backup.
• Backup retention up to 1 month.
• Restore on the same domain name or different domain name.
• Restore to RunCloud Test Domain

If you were using our previous backup system then it will still run according to the schedule. However, you can’t create any new backup instance on Legacy Backup System. We will sunset our Legacy Backup System on Q1 of 2021.

Introducing Backup Pro

Our new backup system is launched with a freemium model. Free Plan will come with Basic Features and for more flexibility and personalization Pro Plan is crafted.

• All the paid accounts are default enabled with Backup Basic for Free. 
• You can also subscribe to Backup Pro for only $1/mo. per application. 

Both Backup Basic and Backup Pro have their own respective storage.The sites that run on Backup Pro will not consume Backup Basic storage and vice versa.

Introducing the New Payment Partner

We have taken the leap to a new payment subscription system with Stripe. We regret to inform you that we are no longer supporting PayPal as part of our payment method. 

Here are the important notes that you need to know:

• All free and new users will be automatically switched to Stripe.
• The Braintree platform will be active for existing paid users until the billing cycle ends. 
• All of your previous Backup Credits will be transferred as Stripe Credits. You can use Stripe Credits to subscribe to any of our plans and add-ons.
• You can now personalize your subscriptions. This gives you flexibility to subscribe to any of our products, add-ons and future offerings.

BONUS: Backup Pro for 30 Days

As a token of appreciation, we would like to give 30 Days free access to the Backup Pro.

• This offer is applicable to all of our users.
• Existing paid users just need to switch their payment method from Braintree to Stripe in order to enjoy this offer.
• This offer is only valid until 31 December 2020.

IMPORTANT NOTE

If you are switching from Braintree to Stripe now:

• Your plan will be prorated and run on a new billing cycle. 
• You may have to pay the difference amount to reset the billing cycle and activate the new incremental backup.