We have identified certain issues with our new backup system, which is leading to 20% of failed backups. We apologize for all the inconvenience caused because of our latest updates.

We have gone through each & every ticket, scenarios, and run some tests to verify. We find out that 8 out of 10 backups are successful and 2 are failing. In rare cases, it is also causing a high load on the servers while calculating the application size.

Our team is already working on the solution and in the meantime, we will be running a Maintenance Window to serve your better. During this Maintenance Window:

• All Sites that run below 6 hours Backup Frequency (30 minutes, 1 hour, and 2 hours) will be temporarily disabled.
• All Sites that run above 6 hours Backup Frequency will run as usual.
• All backup sites that run on the legacy backup system will not be affected.