Internationalized Domain Name (IDN)

• Improved: Expanded support for IDN characters, including a broader range of Danish characters.
• Fixed: Issue encountered when deploying Let's Encrypt SSL using the dns-01 authorization method for certain IDN characters.

RunCloud Agent Update Alert

It is highly recommended that you use the latest RunCloud agent to access the newest features and have the best experience while using RunCloud.

We have enhanced the process by displaying information on the server dashboard/summary page when a new version of the RunCloud Agent is available on your server.

• A "New Version Available" info badge will appear 1 hour after a new agent release.
• An "Update Required" warning badge will be displayed if either the automatic agent update fails after 72 hours (3 days) or a new major version is released.
• An "Outdated Agents" danger badge will be shown if your server has not received the latest agent update after 7 days, in case the automatic agent update failed for any reason on your server.

Clicking the badge will open a modal popup where you can find more information on how to manually update the RunCloud agent on your server or trigger another agent update retry within 2 hours by clicking "Update" button.

You can now pay for your RunCloud subscription using credit/debit cards, PayPal, and Google Pay. 

This has been made possible by partnering with Paddle (the complete payments, tax, and subscription solution for SaaS) to both process payments as well as act as our Merchant of Record – allowing us to deliver the best subscription and payment experience for our users across the world.

Note: This change currently does not affect existing subscriptions.

Let's Encrypt SSL

• Improved: New domain validation has been added for deploying Let's Encrypt SSL using the dns-01 authorization method. This ensures the DNS provider API, where the domain is managed, is valid.
• Improved: Introduced the option to change the Authorization Method when editing a Let's Encrypt SSL. Users can switch between http-01 and dns-01 (or vice versa), which will be applied during the next SSL renewal or redeployment.
• Improved: Added an indicator for when Let's Encrypt SSL needs to be redeployed for SSL Advanced (Business), such as after enabling the www or wildcard option.
• Improved: Implemented notifications and an activity log for when Let's Encrypt SSL expires.

Server Provisioning

• Improved: Added a Premium plan option for the Linode/Akamai Cloud server provider.

RunCloud Agent v2.8.1+2

This update will automatically be applied to your server within the next 72 hours. If you do not receive the update within this timeframe, please contact our support team, and they will assist you with a manual update of your server(s).

This new agent includes the following updates:

OpenLiteSpeed (OLS)

• Fixed: A custom user's phpIniOverride configuration block in a web application could prevent the default RunCloud's phpIniOverride from applying to this web application.

Note: If you use a custom phpIniOverride in your OLS web application, it is recommended to update the RunCloud agent to v2.8.1 on your server. Then, use the Tools - Rebuild Web Application config feature to get the updated configuration.

File Manager

• Fixed: The File Manager sometimes displayed incorrect file MIME types. For example, wasm files should show as application/wasm instead of application/octet-stream.

Backup

• Improved: For both external and local backup storage, you have the option to set the retention period for backup snapshot files to 2, 3, 6 months, or 1 year.

PHP Updates (NGINX)

• PHP 8.3.2
• PHP 8.2.15

Note: If your server runs on OpenLiteSpeed, RunCloud does not handle PHP version updates. However, once a PHP version update becomes available for OpenLiteSpeed, it should also be automatically available on your server(s).

NGINX Releases

• NGINX 1.25.31

OpenLiteSpeed Releases

• OpenLiteSpeed 1.7.19

Containerized Releases

• Redis 7.2.4

The updates will be automatically applied to your server(s) running on NGINX within 72 hours and Containerized server(s) within 3 hours. If you don't receive the update in the expected timeframe, please contact our support team.

Backup

• Improved: We've implemented a new queue system that will automatically manage backups on your server. At present, we've set a limit of a maximum of 3 concurrent backup processes per server. Occasionally, you may notice a PENDING/QUEUE status on your latest backup snapshot.
• Improved: A new retry mechanism has been introduced. Under certain circumstances, it will attempt to retry failed backup operations up to 3 times before marking them as failed. Occasionally, you may notice a RETRYING status on your latest backup snapshot.
• Improved: For new backup snapshots, a "finished at" date and time will now be shown when you hover over the backup snapshot's date and time. This feature provides an estimation of the duration of the backup process, from queuing to completion.

PHP 8.3 Release

RunCloud now supports PHP 8.3 in our panel.

It is currently available for all NGINX and Containerized servers on the following operating systems:

• Ubuntu 22.04 LTS
• Ubuntu 20.04 LTS
• Ubuntu 18.04 LTS

For OpenLiteSpeed, it is currently not available. We will support it once PHP 8.3 becomes available on OpenLiteSpeed.

To use PHP 8.3, you will need RunCloud Agent 2.8.0+2, which will be available on your server within 72 hours.

WPCLI 2.9.0 Release

For WordPress users, WPCLI has been updated to version 2.9.0, which includes compatibility with PHP 8.3.

Please make sure to use the latest version of WordPress, v6.4, as it has added "beta support" for PHP 8.3.

PHP Updates (NGINX)

• PHP 8.3.1
• PHP 8.2.14
• PHP 8.1.27

Note: If your server runs on OpenLiteSpeed, RunCloud does not handle PHP version updates. However, once a PHP version update becomes available for OpenLiteSpeed, it should also be automatically available on your server(s).

RunCloud Agent 2.8.0+2

• New: PHP 8.3 support
• New: WPCLI 2.9.0 support
• Fixed: 1-Click WordPress issue when using WPCLI 2.9.0
• Fixed: File Manager unzip feature produces incorrect filenames

The updates will be automatically applied to your server(s) running on NGINX within 72 hours and Containerized server(s) within 3 hours. If you don't receive the update in the expected timeframe, please contact our support team.

RunCloud Agent 2.7.5+2

• Fixed: The File Manager is unable to view/edit some .json and .log files.

PHP Releases

• PHP 8.1.26
• PHP 8.2.13

Note: If your server runs on OpenLiteSpeed, RunCloud does not handle PHP version updates. However, once a PHP version update becomes available for OpenLiteSpeed, it should also be automatically available on your server(s).

The updates will be automatically applied to your server(s) running on NGINX within 72 hours and Containerized server(s) within 3 hours. If you don't receive the update in the expected timeframe, please contact our support team.

SSL/TLS Notification

• Improvement: Failed Let's Encrypt SSL renewal notification will now be sent only once per week.
• Improvement: No notification will be sent for successful Let's Encrypt SSL renewal.
• Improvement: The email subject of the failed Let's Encrypt SSL notification will now display either the domain name or the web app name.

Apache Releases

• Apache 2.4.58

Containerized Releases

• MariaDB 10.11.6

The updates will be automatically applied to your server(s) running on NGINX within 72 hours and Containerized server(s) within 3 hours. If you don’t receive the update in the expected timeframe, please contact our support team.

RunCloud Hub WordPress Plugin 1.4.4

• Improved: Enable the Beta Tester version to notify you when a beta version becomes available.
• Improved: Exclude server-side caching for the /wp-json Rest API endpoint.

If you still have an older version of the plugin installed and do not see an update notification in the WordPress dashboard, you can manually update it using the plugin ZIP file. 

PHP Releases

• PHP 8.1.25
• PHP 8.2.12

Note: If your server runs on OpenLiteSpeed, RunCloud does not handle PHP version updates. However, once a PHP version update becomes available for OpenLiteSpeed, it should also be automatically available on your server(s).

NGINX Releases

• NGINX 1.21.4.3

Containerized Releases

• Redis 7.2.3

The updates will be automatically applied to your server(s) running on NGINX within 72 hours and Containerized server(s) within 3 hours. If you don’t receive the update in the expected timeframe, please contact our support team.

Cloudflare is currently experiencing issues with its dashboard and API (view status page).

We've deployed a hotfix to prevent our panel from throwing 500 errors due to the downtime with Cloudflare's API. However, the domains and DNS integration via Cloudflare will appear empty in your RunCloud dashboard as they rely on receiving responses from the Cloudflare API, which is currently unavailable.

Cloudflare is well aware of the issue and is working on getting to the bottom of it as soon as possible. They have a good reputation for handling infrastructure-related issues diligently, including proper post-mortems. 

On behalf of Cloudflare, thank you for your patience & we understand dealing with downtime is never easy. If any websites you host for others are affected, this would be a good time to send over an email to let them know if their sites are down proactively.