Note: This update will automatically apply to your server within 72 hours. If you do not receive the update within this timeframe, please contact our support team, and they will help you manually update your server(s).
We're excited to announce that RunCloud Monitoring is now in beta.
Today's release includes some incredibly exciting new observability and health monitoring functionality. This new suite of monitoring tools replaces the old Server Health tab and is designed to give teams on RunCloud the ability to quickly identify & resolve web application performance issues.
Additional resources and documentation on using RunCloud Monitoring and the new Top Process and Slow Query reports will be available soon.
If you have absolutely any questions or feedback for us, please reach out to support@runcloud.io.
This new version is necessary to display the symlink origin target location in the file manager, along with some security fixes for the file manager and the fix webapp ownership tool.
This update will be automatically applied to your server within the next 72 hours. If you do not receive the update within this timeframe, please contact our support team, and they will assist you in manually updating your server(s).
It is highly recommended that you use the latest RunCloud agent to access the newest features and have the best experience while using RunCloud.
We have enhanced the process by displaying information on the server dashboard/summary page when a new version of the RunCloud Agent is available on your server.
Clicking the badge will open a modal popup where you can find more information on how to manually update the RunCloud agent on your server or trigger another agent update retry within 2 hours by clicking "Update" button.
You can now pay for your RunCloud subscription using credit/debit cards, PayPal, and Google Pay.
This has been made possible by partnering with Paddle (the complete payments, tax, and subscription solution for SaaS) to both process payments as well as act as our Merchant of Record – allowing us to deliver the best subscription and payment experience for our users across the world.
Note: This change currently does not affect existing subscriptions.
This update will automatically be applied to your server within the next 72 hours. If you do not receive the update within this timeframe, please contact our support team, and they will assist you with a manual update of your server(s).
This new agent includes the following updates:
Note: If you use a custom phpIniOverride in your OLS web application, it is recommended to update the RunCloud agent to v2.8.1 on your server. Then, use the Tools - Rebuild Web Application config feature to get the updated configuration.
RunCloud now supports PHP 8.3 in our panel.
It is currently available for all NGINX and Containerized servers on the following operating systems:
For OpenLiteSpeed, it is currently not available. We will support it once PHP 8.3 becomes available on OpenLiteSpeed.
To use PHP 8.3, you will need RunCloud Agent 2.8.0+2, which will be available on your server within 72 hours.
For WordPress users, WPCLI has been updated to version 2.9.0, which includes compatibility with PHP 8.3.
Please make sure to use the latest version of WordPress, v6.4, as it has added "beta support" for PHP 8.3.
Note: If your server runs on OpenLiteSpeed, RunCloud does not handle PHP version updates. However, once a PHP version update becomes available for OpenLiteSpeed, it should also be automatically available on your server(s).
The updates will be automatically applied to your server(s) running on NGINX within 72 hours and Containerized server(s) within 3 hours. If you don't receive the update in the expected timeframe, please contact our support team.
Note: If your server runs on OpenLiteSpeed, RunCloud does not handle PHP version updates. However, once a PHP version update becomes available for OpenLiteSpeed, it should also be automatically available on your server(s).
The updates will be automatically applied to your server(s) running on NGINX within 72 hours and Containerized server(s) within 3 hours. If you don't receive the update in the expected timeframe, please contact our support team.
Cloudflare is currently experiencing issues with its dashboard and API (view status page).
We've deployed a hotfix to prevent our panel from throwing 500 errors due to the downtime with Cloudflare's API. However, the domains and DNS integration via Cloudflare will appear empty in your RunCloud dashboard as they rely on receiving responses from the Cloudflare API, which is currently unavailable.
Cloudflare is well aware of the issue and is working on getting to the bottom of it as soon as possible. They have a good reputation for handling infrastructure-related issues diligently, including proper post-mortems.
On behalf of Cloudflare, thank you for your patience & we understand dealing with downtime is never easy. If any websites you host for others are affected, this would be a good time to send over an email to let them know if their sites are down proactively.
