Currently, there is an ongoing issue on Cloudflare API, started from Jun 16, 12:06 UTC. You can check the latest status of Cloudflare API here:

https://www.cloudflarestatus.com/

Some RunCloud features are probably affected by this issue from Cloudflare side:

• Deploy Letsencrypt SSL with dns-01 authorization using Cloudflare API
• Cloudflare DNS Integration when create webApp or add new domain
• DNS Manager

UPDATE: Thanks to UpCloud team for releasing new Ubuntu 20.04 LTS image to fix this issue. You can build new server again with Ubuntu 20.04 LTS using UpCloud & RunCloud, for either Nginx or OpenLiteSpeed stack.

We are currently experiencing a technical issue on UpCloud server provisioning, especially when building the server; installation stucks at 98% for Ubuntu 20.04 LTS for both OLS & Nginx stack.

Our team is still working to fix this issue. If you had to use UpCloud as the server provider, consider choosing Ubuntu 18.04 LTS, which is not affected by this issue.

Our early findings found that the issue was caused by a broken package in the mentioned server image. We have contacted UpCloud to work together towards a resolution. 

Your patience is highly appreciated in the meanwhile.

We are excited to bring the official release of OpenLiteSpeed in RunCloud.

All major features those are supported on Nginx server are fully available also on OpenLiteSpeed server now.

Clone Web Application

This feature now supports both Nginx and OpenLiteSpeed servers. Follow our guide for more details.

You can clone your web application easily,

• from Nginx to Nginx
• from Nginx to OpenLiteSpeed
• from OpenLiteSpeed to Nginx
• from OpenLiteSpeed to OpenLiteSpeed

Note: if you clone a WordPress site from Native Nginx stack to OpenLiteSpeed, and experience 404 page because of missing .htaccess file, you can simply login to WordPress dashboard, go to Settings - Permalinks page, and click Save Changes button.

WordPress Staging

This feature now supports both Nginx and OpenLiteSpeed servers. Follow our guide for more details.

You can easily create an exact copy of your entire website (web application) for staging and development purpose in seconds. 

Atomic Deployment (Zero Downtime Deployment)

This feature now supports both Nginx and OpenLiteSpeed servers. Follow our guide for more details.

OpenLiteSpeed .htaccess Changes Detection:

Normally once you edit/update .htaccess file in your OpenLiteSpeed web application, you will need to restart OpenLiteSpeed service to take effect for those changes.

When you use OpenLiteSpeed using RunCloud, all .htaccess changes/updates will be detected and OpenLiteSpeed service will be reloaded without downtime automatically.

Deploying & managing OpenLiteSpeed (OLS)servers has never been easier than it is with RunCloud. Follow our guide on how to install WordPress on OpenLiteSpeed.

[Update] This issue has been fixed, you can build new DigitalOcean server again from RunCloud panel using API or connecting via IP address & root password.

We are currently experiencing technical issue on DigitalOcean server provisioning, especially when building server via API and connecting via IP address and root password.

Our team is still working to fix this issue. If you want to build server using DigitalOcean, you can still use our manual server installation method, using installation script.

New Update: Temporary SSH Key

For Business plan users, we have released a nifty feature to add temporary SSH key to your servers that will be automatically deleted after 12 hours. 

It is useful when you want to give temporary access to your server for your team/developer/freelancer.

Update: February 17, 2021 06.35 UTC (~2 hours), maintenance has been completed. Backup page is accessible again.

We are performing ~ 2 hours maintenance on our backup system to improve backup stability for all backup users. 

Only backup page that is not accessible during this backup maintenance window. Other RunCloud features will still run normally.

Sorry for the inconvenience. If you have any issues or concerns, please do not hesitate to open a support ticket or email support@runcloud.io with any inquiries and our 24/7 support will be happy to help.

In RunCloud, your server security is our top priority.

We have released a security update to patch all servers from CVE-2021-3156 (Heap-Based Buffer Overflow in Sudo) vulnerability that allows privilege escalation to root via "sudoedit -s" and a command-line argument that ends with a single backslash character.

Sudo linux package in your servers has been patched to the latest version in Wednesday, 27 January 2021.

• Ubuntu 20.04 LTS (Focal Fossa) : sudo v1.8.31-1ubuntu1.2
• Ubuntu 18.04 LTS (Bionic Beaver): sudo v1.8.21p2-3ubuntu1.4
• Ubuntu 16.04 LTS (Xenial Xerus): sudo v1.8.16-0ubuntu1.10

New Feature: PHP 8.0.1

• PHP 8.0.1 is now available on all Nginx servers (Ubuntu 16.04, 18.04, 20.04 LTS), and all OpenLiteSpeed servers (Ubuntu 18.04, 20.04 LTS) 
• PHP 8 is available when creating a new web application and also through the web application settings for existing web apps.
• PHP 8 option is available on PHP-CLI Version under the server menu. 
• PHP 8 vendor binary option is available on Cron Job and Supervisor menu. 
• PHP 7.4 is still the recommended version for production use in RunCloud, and becomes the default option.
• It is recommended to test it on a staging environment first before enabling it on your production application. Certain PHP modules are still not officially compatible with PHP 8. 
• Kindly use PHP 8 with caution and contact your developer in case there are issue on the application side. Please note that our support is limited to technical issues on the panel side only.
• For WordPress users, PHP 8 is beta compatible with WordPress 5.6 and above. Some WordPress themes/plugins may not be fully compatible with PHP 8.  

New Update: PHP 7.4.14

• PHP 7.4.14 is now available on all Nginx servers (Ubuntu 16.04, 18.04, 20.04 LTS), and all OpenLiteSpeed servers (Ubuntu 18.04, 20.04 LTS) 
• PHP 7.4.14 release contains many bug fixes for PHP 7.4 version 

RunCloud Agent v2.4.2 release

• New RunCloud Agent v2.4.2 is released to support PHP 8 in your server

Note: RunCloud Agent will automatically update on your server within 72hrs. If you get any warning alert after 72hrs, please contact our support for the manual update.

New Feature: OpenLiteSpeed Beta

• User will see an option to configure the server either for Nginx or OpenLitespeed stack when spinning up a new server in RunCloud
• OpenLiteSpeed is currently in beta and recommended for testing only, not for production use
• Some RunCloud features are not supported under OpenLiteSpeed stack during beta period until further announcement, including WordPress Staging, Web App Cloning, RunCloud Hub, and Atomic Deployment
• OpenLiteSpeed beta is available for all paid plan users on Basic, Pro, and Business plans

New Feature: PayPal Credit Top-Up

• Currently, the RunCloud subscription system only accepts Visa and MasterCard.
• If you wish to use PayPal or any credit cards supported by PayPal, please use the credit top-up feature on our subscription page to add non-recurring credit to your account
• You can use the credit for a subscription, and you may top-up more credit manually at any time or each month to continue your subscription

Bug Fixes: Backup

• The queue system for our new backup system has been implemented to make it more CPU-resource friendly, especially for servers with many web applications
• Some new backup issues reported by our users have been fixed

RunCloud Agent v2.4.1

• RunCloud builds different agents for the Nginx stack and OpenLitespeed stack

We have identified certain issues with our new backup system, which is leading to 20% of failed backups. We apologize for all the inconvenience caused because of our latest updates.

We have gone through each & every ticket, scenarios, and run some tests to verify. We find out that 8 out of 10 backups are successful and 2 are failing. In rare cases, it is also causing a high load on the servers while calculating the application size.

Our team is already working on the solution and in the meantime, we will be running a Maintenance Window to serve your better. During this Maintenance Window:

• All Sites that run below 6 hours Backup Frequency (30 minutes, 1 hour, and 2 hours) will be temporarily disabled.
• All Sites that run above 6 hours Backup Frequency will run as usual.
• All backup sites that run on the legacy backup system will not be affected.