Update: Sep 24, 2021 02:46 UTC (38 minutes) Backup service unscheduled maintenance has been finished.

RunCloud is aware of performance issue in Backup service in the last few hours. 

Currently, we run unscheduled maintenance on Backup service to investigate and fix this issue.

If you use our Backup feature, your backup jobs will be resumed once the unscheduled maintenance has been finished.

The maintenance was performed on Backup feature only, RunCloud panel was not affected during this maintenance window.

Thank you very much to all RunCloud users who actively report bugs in the new dashboard (beta). Our team has fixed all issues that have been reported from the last 2 weeks.

New Dashboard Beta 2

• fixed: some responsive issues on iPad/tablet screen size
• fixed: ssh config should be enabled also for Basic & Pro users
• fixed: could not create WordPress staging
• fixed: assign database user to a database issue
• fixed: edit cronjob issue where Run In value is not selected automatically
• fixed: remove clone webapp alert, clone webapp is available for all paid users
• fixed: subscription page issue
• fixed: linked database issue on web app settings
• improved: .env file editor for laravel webapp type
• improved: code block color contrast in support ticket description
• improved: stability on password generator when creating webapp

You can switch from classic dashboard (manage.runcloud.io) to new dashboard (new.runcloud.io), and vice versa, anytime from the top-right profile dropdown menu. You can switch back to RunCloud classic dashboard at any time and it will still be available during this beta.

During the beta version of RunCloud's new dashboard, you can leave direct feedback by using the Report Bug menu on the top right (flag icon).

Please kindly understand that the Report Bug menu is not for asking technical support. Please contact us through the Support Ticket page for technical support queries.

New dashboard is now available in beta for all RunCloud users. Some highlighted features of the new dashboard (beta):

• New interface with fresh look and fully responsive. Our new dashboard is fully accessible from any device, including your mobile device.
• Global Search (beta). You can quickly search anything in your RunCloud account (servers, web applications, database, etc). We will keep improving our global search during this beta.
• Server Tags. You add tag(s) to your servers from Servers menu. It is very useful to organize your servers when you have many servers.
• Web Applications top level menu. You can see the list of all web applications from any servers. It is very useful when your business is growing and you have many servers & webapps.
• Laravel web app type. For Laravel users, you can edit web app settings and change web app type from Custom to Laravel to unlock some Laravel features.
  • Laravel Octane. Yes, you can run your web app with Laravel Octane in RunCloud with Nginx server easily.
  • Artisan. You can run some common artisan commands directly from RunCloud dashboard
  • Shortcut to edit .env file and deployment script
• And many improvements, for example:
  • Recently viewed servers & web apps feature.
  • Improved Billing/Subscription flow.
  • Improved Team flow when creating team and invite team member with email notification
  • Improved Web App creation and Git deployment flow
  • Improved activity logs, sorted by date

You can switch from classic dashboard (manage.runcloud.io) to new dashboard (new.runcloud.io), and vice versa, anytime from the top-right profile dropdown menu. You can switch back to RunCloud classic dashboard at anytime and it will still be available during this beta.

During beta version of RunCloud new dashboard, you can leave direct feedback by using Report Bug menu on the top right (flag icon).

Bug Fixes and Improvements

• Added: File manager zip/unzip feature
• Updated: RunCloud Agent version 2.4.8 iteration 7
• Updated: WAF Modsec CRS version 3.3.2
• Updated: NodeJS version 14 LTS for new server
• Fixed: team member can not manage domain and ssl on shared team server
• Fixed: invoice/receipt print issue

Some users reported to our support that they can not add new test domains to their web applications. Our team is aware of this issue and we are working to fix it.

Please note that existing test domains are not affected. And this issue doesn't affect everyone, only small subsets of our users.

SSL/TLS Method (Basic / Advanced)

• RunCloud provides two different SSL/TLS Method, Basic and Advanced
• SSL/TLS Basic is where one SSL certificate is issued for all domains under a web application. It is the same feature before this update, and all existing SSL before this update becomes SSL/TLS basic for backward compatibility. It is available for all paid plans.
• SSL/TLS Advanced is where one SSL certificate can be issued for each domain under a web application. It is available for Business plan user.
• SSL/TLS Advanced is ideal for a web application with multiple domains, ideal for SaaS/WaaS sites with multisite/multitenancy support.
• You can switch SSL/TLS basic Basic <--> Advanced SSL from WebApp settings or SSL/TLS page.

AutoSSL

• AutoSSL provides ability to deploy Lets Encrypt SSL automatically after you create new webapp, add new domain to webapp, cloning web application, and WordPress staging.
• AutoSSL option is available when you use SSL/TLS Advanced method. It is available for Business plan user.
• AutoSSL will try to  deploy LetsEncrypt for the added domain within 24 hours. Self-signed SSL certificate is provided as fallback during AutoSSL process. Please make sure that DNS record of the domain should be updated and propagated within 24 hours. 
• AutoSSL can be combined with Cloudflare DNS integration to make both updating DNS records and deploying Lets Encrypt SSL run automatically.
• For existing website, AutoSSL option can be enabled/disabled anytime from WebApp settings menu

SSL/TLS Improvements 

• RunCloud offers new SSL option, to deploy Self Signed SSL Certificate. It is useful for development/testing purpose, not for production use.
• Self Signed SSL Certificate can be used for RunCloud test domain.
• Deploy/Edit SSL page layout has been improved and easy to use.
• For advanced users, you can also change SSL chippers and EDCH curve if you need it.

Domain Types

• Domain in web applications now is divided into 3 types domain: primary, alias, redirect
• Primary domain is the main domain of your web application
• Alias domain is an extra/additional domain of your web application
• Redirect is domain that will be redirected to primary domain (301 redirect).
• For backward compatibility, all of your existing webapp domains become alias domain. 
• You can set an alias/redirect domain as primary domain in your web application. 
• For WordPress web application, when you change your primary domain, search & replace will be done to update domain URL of your WordPress database.

WWW, Preferred Domain Version, and Wildcard

• Previously, you need to add www version or wildcard as another domain name, separated from the main domain.
• Now, you can enable/disable www version and/or wildcard from a domain directly from your Domain name menu.
• If www version is enabled, you can choose preferred domain version, either www or non-www or no preference. 
• When you set “www” for preferred domain version, non-www to www redirection is applied automatically without extra config.
• When you set “non-www” for preferred domain version, www to non-www redirection is applied automatically without extra config.
• For backward compatibility, RunCloud doesn’t set preferred domain version for all domain in your existing webapp before this update.
• You can enable www version and select preferred domain version when you create new webapp, add new domain, and create cloning/staging.

Cloudflare DNS Integration

• You can enable Cloudflare DNS integration when you create new webapp, add new domain, and create cloning/staging.
• When Cloudflare DNS integration is active, DNS record(s) will be added/updated automatically also when you add new domain, enable www, and enable wildcard
• You can disable Cloudflare DNS integration of a domain under Domain menu in your Web App. It is useful if you want to add the same domain to another server with Cloudflare DNS integration. 
• When you deploy Lets Encrypt SSL with dns-01 authorization method with SSL/TLS Advanced and Cloudflare DNS integration is active, Cloudflare API key will be automatically selected.

DNS Manager

• You can add/update MX Records in Cloudflare via DNS Manager menu
• You can search a domain name in DNS Manager menu. It is useful if you have a lot of domains in your Cloudflare account

Bug Fixes

• Fixed: update Traffic Stats for OpenLiteSpeed webapps
• Fixed: show correct Server Management plan under user dropdown profile.
• Fixed: delete Apache log when not using Nginx-Apache Hybrid stack
• Fixed: clear RunCloud Hub Nginx cache from RC panel will still work when there is issue on WordPress site
• Fixed: when cloning webapp for static site, index.html file should not get removed 

Currently, there is an ongoing issue on Cloudflare API, started from Jun 16, 12:06 UTC. You can check the latest status of Cloudflare API here:

https://www.cloudflarestatus.com/

Some RunCloud features are probably affected by this issue from Cloudflare side:

• Deploy Letsencrypt SSL with dns-01 authorization using Cloudflare API
• Cloudflare DNS Integration when create webApp or add new domain
• DNS Manager

UPDATE: Thanks to UpCloud team for releasing new Ubuntu 20.04 LTS image to fix this issue. You can build new server again with Ubuntu 20.04 LTS using UpCloud & RunCloud, for either Nginx or OpenLiteSpeed stack.

We are currently experiencing a technical issue on UpCloud server provisioning, especially when building the server; installation stucks at 98% for Ubuntu 20.04 LTS for both OLS & Nginx stack.

Our team is still working to fix this issue. If you had to use UpCloud as the server provider, consider choosing Ubuntu 18.04 LTS, which is not affected by this issue.

Our early findings found that the issue was caused by a broken package in the mentioned server image. We have contacted UpCloud to work together towards a resolution. 

Your patience is highly appreciated in the meanwhile.

We are excited to bring the official release of OpenLiteSpeed in RunCloud.

All major features those are supported on Nginx server are fully available also on OpenLiteSpeed server now.

Clone Web Application

This feature now supports both Nginx and OpenLiteSpeed servers. Follow our guide for more details.

You can clone your web application easily,

• from Nginx to Nginx
• from Nginx to OpenLiteSpeed
• from OpenLiteSpeed to Nginx
• from OpenLiteSpeed to OpenLiteSpeed

Note: if you clone a WordPress site from Native Nginx stack to OpenLiteSpeed, and experience 404 page because of missing .htaccess file, you can simply login to WordPress dashboard, go to Settings - Permalinks page, and click Save Changes button.

WordPress Staging

This feature now supports both Nginx and OpenLiteSpeed servers. Follow our guide for more details.

You can easily create an exact copy of your entire website (web application) for staging and development purpose in seconds. 

Atomic Deployment (Zero Downtime Deployment)

This feature now supports both Nginx and OpenLiteSpeed servers. Follow our guide for more details.

OpenLiteSpeed .htaccess Changes Detection:

Normally once you edit/update .htaccess file in your OpenLiteSpeed web application, you will need to restart OpenLiteSpeed service to take effect for those changes.

When you use OpenLiteSpeed using RunCloud, all .htaccess changes/updates will be detected and OpenLiteSpeed service will be reloaded without downtime automatically.

Deploying & managing OpenLiteSpeed (OLS)servers has never been easier than it is with RunCloud. Follow our guide on how to install WordPress on OpenLiteSpeed.

New Update: Predefined Nginx Configs

• New predefined Nginx config: Header - Opt-out of Google's FLoC Network. You can use this config to disable / opt your website out of Google's FLoC Network, an initiative that seeks to replace third-party cookies with a new way for browser to group together people with similar browsing habits to enable interest-based advertising on the web. Follow our guide for more details.
• Updated predefined Nginx config: Cloudflare - Restore Visitor IP. Cloudflare has two new IPv4 address and we have updated the latest Cloudflare IPv4 and IPv6 addresses on this Nginx config. For everyone who currently use this predefined Nginx config, you can simply remove it and re-add it again on your web application.

[Update] This issue has been fixed, you can build new DigitalOcean server again from RunCloud panel using API or connecting via IP address & root password.

We are currently experiencing technical issue on DigitalOcean server provisioning, especially when building server via API and connecting via IP address and root password.

Our team is still working to fix this issue. If you want to build server using DigitalOcean, you can still use our manual server installation method, using installation script.