RunCloud What's New

https://manage.runcloud.io

Changelog - Dec 5, 2020

We have successfully released the New Incremental Backup System along with some other important updates. Thank you for your patience and understanding during maintenance.

Here are the details of the release:

What’s New:

Introducing the Incremental Backup System

Backup Features:

  • Backup both Web Application and Database under one Site (previously called Instance). This is ideal for WordPress applications.
  • Create multiple backup variations for one Web Application/Database.
  • Exclude File, Folder, and Database Table that you don’t want to backup.
  • Label your backups for easy identification.
  • Customize backup frequency (min 30 minutes and max 1 week)
  • Schedule your backup.
  • Backup retention up to 1 month.
  • Restore on the same domain name or different domain name.
  • Restore to RunCloud Test Domain

If you were using our previous backup system then it will still run according to the schedule. However, you can’t create any new backup instance on Legacy Backup System. We will sunset our Legacy Backup System on Q1 of 2021.


Introducing Backup Pro

Our new backup system is launched with a freemium model. Free Plan will come with Basic Features and for more flexibility and personalization Pro Plan is crafted.

  • All the paid accounts are default enabled with Backup Basic for Free. 
  • You can also subscribe to Backup Pro for only $1/mo. per application. 

Both Backup Basic and Backup Pro have their own respective storage.The sites that run on Backup Pro will not consume Backup Basic storage and vice versa.


Introducing the New Payment Partner

We have taken the leap to a new payment subscription system with Stripe. We regret to inform you that we are no longer supporting PayPal as part of our payment method. 

Here are the important notes that you need to know:

  • All free and new users will be automatically switched to Stripe.
  • The Braintree platform will be active for existing paid users until the billing cycle ends. 
  • All of your previous Backup Credits will be transferred as Stripe Credits. You can use Stripe Credits to subscribe to any of our plans and add-ons.
  • You can now personalize your subscriptions. This gives you flexibility to subscribe to any of our products, add-ons and future offerings.


BONUS: Backup Pro for 30 Days

As a token of appreciation, we would like to give 30 Days free access to the Backup Pro.

  • This offer is applicable to all of our users.
  • Existing paid users just need to switch their payment method from Braintree to Stripe in order to enjoy this offer.
  • This offer is only valid until 31 December 2020.


IMPORTANT NOTE

If you are switching from Braintree to Stripe now:

  • Your plan will be prorated and run on a new billing cycle. 
  • You may have to pay the difference amount to reset the billing cycle and activate the new incremental backup.



Scheduled RunCloud Maintenance, 5 December 2020


We would like to inform you that on Saturday, 5 December 2020, there will be scheduled maintenance for the RunCloud dashboard.

We are performing this maintenance to release our new incremental backup feature. This upgrade will simplify our backup feature and offer you with the dynamic incremental backup system for free. It is a freemium model but we believe that free will work in most cases.

We are also taking a leap to a new billing system. This step is important to offer you add-ons along with our core product.

We regret that our dashboard will be inaccessible during this maintenance window.

Start: Saturday, 5th December 2020 03:00 AM UTC
End: Saturday, 5th December 2020 11:00 AM UTC
Convert to your local timezone

Hence, the best way to connect with us during those hours will be direct email at support@runcloud.io as the support system may not be accessible too.

Be rest assured that all of your servers and web applications will run normally and not affected by this maintenance.

We appreciate your understanding and we apologize in advance for any inconvenience that may cause during this maintenance window.

Changelog - Dec 3, 2020

Update

RunCloud Hub WordPress Plugin V1.1.1

RunCache

New

  • Allow user to control automatic purge of all event
  • New option to purge all when:
    • Custom permalink structure is changed (default = yes)
    • Switch to different theme (default = yes)
    • Customizer is saved/updated
    • Theme/plugin is updated
    • Plugin is activated/deactivated
    • Nav menu is updated
    • Sidebar/widget is updated
  • New hook:
    • runcloud_purge_nginx_cache_post
    • runcloud_purge_nginx_cache_home
  • Display notice:
    • When no NGINX configuration detected
    • When purge failed because of incorrect cache method
    • If Redis not connected
    • If there are no custom permalink structure

Improved

  • RunCache Purger - Optimize cache purger method
  • RunCache Preload - Run preload in batch to make it more CPU-resource friendly
  • Redis Object Cache - Update Redis object cache dropin

Fixed

  • RunCache Purger - Fix various minor bugs reported by users
  • RunCache Purger - Fix WP-CLI purge all issue
  • Redis Object Cache - Fix Redis debug shown on Jetpack stats page


Miscellaneous 

Improved

  • Simplify settings page

Fixed

  • Fix notice doesn't appear when Redic Object Cache is activated but not connected
  • Fix admin menu styling that conflict with other plugin

Changelog - October 30, 2020

Updates

RunCloud Agent 2.3.8

  • Add option to change or disable setfacl cron job.

Improvements

RunCloud Hub 

  • Change the default cache method from NGINX Redis SR Cache to NGINX FastCGI/Proxy Cache.

Agent Alert Icon

  • An alert icon is displayed if the server is not updated to the latest RunCloud Agent.

Note: RunCloud Agent should be updated automatically on your server. If your server still uses RunCloud Agent v2.3.7 and below, please contact our support.

Changelog - October 13, 2020

Improvements

RunCloud Hub v1.1.0

  • Add support for NGINX SR Cache.

WP Canvas

  • You can add your custom themes and plugins by adding a download link. The link URL must be publically accessible and the file should be in a .ZIP format.

SSH Whitelist IP Notification

  • You can whitelist the IP from triggering the SSH Notification. This setting can be found under the Notification menu inside your server


Updates

  • PHP 7.4.1
  • PHP 7.3.23
  • PHP 7.2.34
  • Enable support for FTPS

RunCloud Agent 2.3.7

  • Fix URL rewrite on WordPress Staging and Clone Web App features for WordPress based application
  • Refresh RunCloud Hub when the user syncs the staging environment to production and vise versa when using the WordPress Staging feature.


Note: RunCloud Agent should be updated automatically on your server. It will take up to 24 - 48 hours to propagate this update to all RunCloud managed servers. If your server still uses RunCloud Agent v2.3.6 and below, please contact our support.

Changelog - Sept 24, 2020

Update

RunCloud Hub

You can choose and switch which folder that you prefer to use for storing Cache:

  • Disk - Recommended for a server with SSD and multiple web apps.
  • RAMDisk (previously default folder)- Should be faster than disk but limited to memory size.

You can change the option via your RunCloud Hub menu inside your RunCloud Dashboard.


RunCloud Scheduled Downtime on 19 August 2020

As per our email announcement, we would like to remind you again that we will perform database migration, moving RunCloud Infrastructure to Amazon Web Service (AWS).

Due to this migration, the RunCloud dashboard will go offline for 2 hours on 19 August 2020 at 06:00 AM UTC. This downtime is needed to ensure the safety of your data and no data loss during database migration.

Start: 19 August 2020 06:00 AM UTC
End: 19 August 2020 08:00 AM UTC

Be rest assured that all of your servers and web applications will run normally and not affected by this RunCloud dashboard migration process.

We appreciate your understanding and apologize for any inconvenience caused. Please do not hesitate to open a support ticket or email to support@runcloud.io if you have any concerns.

Thank you.
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