Changelog - 25 May 2022: New Server Health

The Server Health feature now is back with some new improvements.

  • improved: the server health is checked/updated every minute, previously it is every 15 minutes delay.
  • improved: instant notification when your server reaches the high resource threshold, no longer need to wait for 15 minutes delay.
  • new: another notification will be sent when the server resource is back to normal usage, below the high resource threshold.
  • new: (Business plan only) per-minute server health data that will show the server resource graph from the last hour (60 minutes).
  • removed: weekly/monthly server health data because we only keep 30 days of data, so the weekly/monthly graph does not provide valuable info.

*) This update requires the RunCloud Agent v2.5.1 minimum.

Changelog - 23 May 2022: RunCloud Agent 2.5.1

New RunCloud Agent v2.5.1 has been released.

  • improved: Server Health. now it collects data every minute, previously it is every 15 minutes
  • improved: Server Health. now it can detect when server resources reach the high resource threshold and notify the user about it without 15 minutes delay.
  • improved: Backup v3 beta. cleanup current backup job/files when a backup is canceled/removed.
  • improved: Backup v3 beta. cleanup local storage in the server when a backup is canceled/removed. 
  • fixed: Backup v3 beta. fix some incremental backup fail with the 'can not retrieve backup summary' message
  • fixed: Web Application Cloning. fix cloning issue when cloning some custom Nginx config.
  • improved: WordPress General Settings. do not run home/site URL updates when the current WordPress Multisite is broken.
  • improved: WordPress General Settings. do not run home/site URL updates when a user tries to update a WordPress Multisite with an existing custom domain to prevent database issues.
  • fixed: RunCloud Hub. fix magic link issue when WP-CLI output is corrupted by the active plugin(s)/theme.
  • new: 1-Click WordPress. add new function to allow you to install WordPress Multisite in 1-Click WordPress

*) The RunCloud agent will be automatically updated on your server within 72hrs. If you get any warning alert after 72hrs, please contact our support for the manual update.

Changelog - 18 November 2021: RunCloud Hub, New Dashboard Beta4, PHP & PHPRedis

RunCloud Hub v1.2.0 WordPress Plugin

  • added: new “Ignore query strings” option (RunCache - Rules page) that will completely ignore utm_*, fbclid, gclid, etc query strings and make your site served cached version when this query strings exits. It is very useful for SEO, SEM, and paid traffics in general.
  • added: new “Exclude DONOTCACHEPAGE constant” option (RunCache - Rules page) that will automatically exclude page from cache when DONOTCACHEPAGE constant is detected on the current page. It is useful for automatic plugin integration, WordPress multisite, and Cloudflare integration. Please clear all cache after enable/disable this option.
  • added: new Cloudflare integration (beta)that will allow you to:
    • purge Cloudflare cache after Nginx cache purged, both for all cache or post/page cache
    • test Cloudflare status to see if your page is cached via Cloudflare or APO
    • enable/disable Cloudflare page caching using “Cache Everything” page rule, available for all Cloudflare plan, including free plan.
    • enable/disable Cloudflare page caching using APO (Automatic Platform Optimization) from RunCloud Hub Settings page, if you have subscribed to APO in your Cloudflare account. Using official Cloudflare plugin will be optional when using RunCloud Hub.
    • note: if you enable Cloudflare integration, please make sure to enable  “Exclude DONOTCACHEPAGE constant” option.
    • this feature is still in beta, you need to enable Cloudflare menu from your WordPress Dashboard - Settings - RunCloud Hub - Settings page.
  • improved: Redis Object Cache
    • improved onboarding to enable/disabe Redis Object Cache smoothly
    • for WordPress Multisite Subdirectory, Redis Object Cache can be enabled/disabled on network-wide level, it can not be enabled/disabled on subsite level.
    • for WordPress Multisite Subdomain, by default, Redis Object Cache can be enabled/disabled on subsite level by user with Administrator level on the subsite. It is useful for small WordPress Multisite network, where you have full total control for all subsites.
    • for big network of WordPress Multisite Subdomain, for example WaaS, it is better to hide enable/disable Redis Object Cache on subsite by adding constant to wp-config.php file define( 'RCWP_REDIS_NETWORK_ACTIVE', true );
  • fixed: some various bugs reported by our users to make RunCloud Hub becomes more stable.


New Dashboard Beta 4

Thank you very much to all RunCloud users who actively report bugs in the new dashboard (beta).

In Beta 4, due to popular demand from new dashboard (beta) users, we bring back grid & list view option on main Servers page.

  • added: Grid & list view for the main Servers page
  • added: File manager breadcrumb
  • improved: some UI/UX improvements, including new table UI & collapsible  sidebar
  • fixed: Accept team invitation button does not work in Safari browser
  • fixed: Disable Cloudflare integration issue on webapp domain
  • fixed: File manager opens wrong file sometimes
  • fixed: File manager search issue
  • fixed: Cronjob edit loses time settings
  • fixed: Typo in 'ROOT_PATH' inside Atomic Deployment
  • fixed: Allow view supervisor jobs but disable update supervisor settings

PHP Version (Nginx Server)

  • PHP 8.0.12 (Nginx)
  • PHP 7.4.25 (Nginx)
  • PHP 7.3.32 (Nginx)

Note: For OpenLiteSpeed, PHP version update is not handled by RunCloud. Once PHP version update is available in OpenLiteSpeed, it should be updated automatically in your server.

PHPRedis (Nginx Server)

PHPRedis has been recompiled to support serializer & compression.

  • igbinary serializer
  • lzf compression
  • lz4 compression
  • zstd compression

PHPRedis serializer & compression is good for high performance site because it can reduce Redis memory usage and network communication. Please check if your CMS has feature/addon that support Redis object cache with PHPRedis serializer & compression. 

Changelog - 31 August 2021: New Dashboard (Beta)

New dashboard is now available in beta for all RunCloud users. Some highlighted features of the new dashboard (beta):

  • New interface with fresh look and fully responsive. Our new dashboard is fully accessible from any device, including your mobile device.
  • Global Search (beta). You can quickly search anything in your RunCloud account (servers, web applications, database, etc). We will keep improving our global search during this beta.
  • Server Tags. You add tag(s) to your servers from Servers menu. It is very useful to organize your servers when you have many servers.
  • Web Applications top level menu. You can see the list of all web applications from any servers. It is very useful when your business is growing and you have many servers & webapps.
  • Laravel web app type. For Laravel users, you can edit web app settings and change web app type from Custom to Laravel to unlock some Laravel features.
    • Laravel Octane. Yes, you can run your web app with Laravel Octane in RunCloud with Nginx server easily.
    • Artisan. You can run some common artisan commands directly from RunCloud dashboard
    • Shortcut to edit .env file and deployment script
  • And many improvements, for example:
    • Recently viewed servers & web apps feature.
    • Improved Billing/Subscription flow.
    • Improved Team flow when creating team and invite team member with email notification
    • Improved Web App creation and Git deployment flow
    • Improved activity logs, sorted by date

You can switch from classic dashboard ( to new dashboard (, and vice versa, anytime from the top-right profile dropdown menu. You can switch back to RunCloud classic dashboard at anytime and it will still be available during this beta.

During beta version of RunCloud new dashboard, you can leave direct feedback by using Report Bug menu on the top right (flag icon).

Bug Fixes and Improvements

  • Added: File manager zip/unzip feature
  • Updated: RunCloud Agent version 2.4.8 iteration 7
  • Updated: WAF Modsec CRS version 3.3.2
  • Updated: NodeJS version 14 LTS for new server
  • Fixed: team member can not manage domain and ssl on shared team server
  • Fixed: invoice/receipt print issue

Changelog - 16 June 2021: SSL, Domain, and Bug Fixes

SSL/TLS Method (Basic / Advanced)

  • RunCloud provides two different SSL/TLS Method, Basic and Advanced
  • SSL/TLS Basic is where one SSL certificate is issued for all domains under a web application. It is the same feature before this update, and all existing SSL before this update becomes SSL/TLS basic for backward compatibility. It is available for all paid plans.
  • SSL/TLS Advanced is where one SSL certificate can be issued for each domain under a web application. It is available for Business plan user.
  • SSL/TLS Advanced is ideal for a web application with multiple domains, ideal for SaaS/WaaS sites with multisite/multitenancy support.
  • You can switch SSL/TLS basic Basic <--> Advanced SSL from WebApp settings or SSL/TLS page.


  • AutoSSL provides ability to deploy Lets Encrypt SSL automatically after you create new webapp, add new domain to webapp, cloning web application, and WordPress staging.
  • AutoSSL option is available when you use SSL/TLS Advanced method. It is available for Business plan user.
  • AutoSSL will try to  deploy LetsEncrypt for the added domain within 24 hours. Self-signed SSL certificate is provided as fallback during AutoSSL process. Please make sure that DNS record of the domain should be updated and propagated within 24 hours. 
  • AutoSSL can be combined with Cloudflare DNS integration to make both updating DNS records and deploying Lets Encrypt SSL run automatically.
  • For existing website, AutoSSL option can be enabled/disabled anytime from WebApp settings menu

SSL/TLS Improvements 

  • RunCloud offers new SSL option, to deploy Self Signed SSL Certificate. It is useful for development/testing purpose, not for production use.
  • Self Signed SSL Certificate can be used for RunCloud test domain.
  • Deploy/Edit SSL page layout has been improved and easy to use.
  • For advanced users, you can also change SSL chippers and EDCH curve if you need it.

Domain Types

  • Domain in web applications now is divided into 3 types domain: primary, alias, redirect
  • Primary domain is the main domain of your web application
  • Alias domain is an extra/additional domain of your web application
  • Redirect is domain that will be redirected to primary domain (301 redirect).
  • For backward compatibility, all of your existing webapp domains become alias domain. 
  • You can set an alias/redirect domain as primary domain in your web application. 
  • For WordPress web application, when you change your primary domain, search & replace will be done to update domain URL of your WordPress database.

WWW, Preferred Domain Version, and Wildcard

  • Previously, you need to add www version or wildcard as another domain name, separated from the main domain.
  • Now, you can enable/disable www version and/or wildcard from a domain directly from your Domain name menu.
  • If www version is enabled, you can choose preferred domain version, either www or non-www or no preference. 
  • When you set “www” for preferred domain version, non-www to www redirection is applied automatically without extra config.
  • When you set “non-www” for preferred domain version, www to non-www redirection is applied automatically without extra config.
  • For backward compatibility, RunCloud doesn’t set preferred domain version for all domain in your existing webapp before this update.
  • You can enable www version and select preferred domain version when you create new webapp, add new domain, and create cloning/staging.

Cloudflare DNS Integration

  • You can enable Cloudflare DNS integration when you create new webapp, add new domain, and create cloning/staging.
  • When Cloudflare DNS integration is active, DNS record(s) will be added/updated automatically also when you add new domain, enable www, and enable wildcard
  • You can disable Cloudflare DNS integration of a domain under Domain menu in your Web App. It is useful if you want to add the same domain to another server with Cloudflare DNS integration. 
  • When you deploy Lets Encrypt SSL with dns-01 authorization method with SSL/TLS Advanced and Cloudflare DNS integration is active, Cloudflare API key will be automatically selected.

DNS Manager

  • You can add/update MX Records in Cloudflare via DNS Manager menu
  • You can search a domain name in DNS Manager menu. It is useful if you have a lot of domains in your Cloudflare account

Bug Fixes

  • Fixed: update Traffic Stats for OpenLiteSpeed webapps
  • Fixed: show correct Server Management plan under user dropdown profile.
  • Fixed: delete Apache log when not using Nginx-Apache Hybrid stack
  • Fixed: clear RunCloud Hub Nginx cache from RC panel will still work when there is issue on WordPress site
  • Fixed: when cloning webapp for static site, index.html file should not get removed 

Changelog - 28 April 2021: OpenLiteSpeed

We are excited to bring the official release of OpenLiteSpeed in RunCloud.

All major features those are supported on Nginx server are fully available also on OpenLiteSpeed server now.

Clone Web Application

This feature now supports both Nginx and OpenLiteSpeed servers. Follow our guide for more details.

You can clone your web application easily,

  • from Nginx to Nginx
  • from Nginx to OpenLiteSpeed
  • from OpenLiteSpeed to Nginx
  • from OpenLiteSpeed to OpenLiteSpeed

Note: if you clone a WordPress site from Native Nginx stack to OpenLiteSpeed, and experience 404 page because of missing .htaccess file, you can simply login to WordPress dashboard, go to Settings - Permalinks page, and click Save Changes button.

WordPress Staging

This feature now supports both Nginx and OpenLiteSpeed servers. Follow our guide for more details.

You can easily create an exact copy of your entire website (web application) for staging and development purpose in seconds. 

Atomic Deployment (Zero Downtime Deployment)

This feature now supports both Nginx and OpenLiteSpeed servers. Follow our guide for more details.

OpenLiteSpeed .htaccess Changes Detection:

Normally once you edit/update .htaccess file in your OpenLiteSpeed web application, you will need to restart OpenLiteSpeed service to take effect for those changes.

When you use OpenLiteSpeed using RunCloud, all .htaccess changes/updates will be detected and OpenLiteSpeed service will be reloaded without downtime automatically.

Deploying & managing OpenLiteSpeed (OLS)servers has never been easier than it is with RunCloud. Follow our guide on how to install WordPress on OpenLiteSpeed.

Changelog - 24 February 2021: Temporary SSH Key

New Update: Temporary SSH Key

For Business plan users, we have released a nifty feature to add temporary SSH key to your servers that will be automatically deleted after 12 hours. 

It is useful when you want to give temporary access to your server for your team/developer/freelancer.

Changelog - 22 January 2021: PHP 8

New Feature: PHP 8.0.1

  • PHP 8.0.1 is now available on all Nginx servers (Ubuntu 16.04, 18.04, 20.04 LTS), and all OpenLiteSpeed servers (Ubuntu 18.04, 20.04 LTS) 
  • PHP 8 is available when creating a new web application and also through the web application settings for existing web apps.
  • PHP 8 option is available on PHP-CLI Version under the server menu. 
  • PHP 8 vendor binary option is available on Cron Job and Supervisor menu. 
  • PHP 7.4 is still the recommended version for production use in RunCloud, and becomes the default option.
  • It is recommended to test it on a staging environment first before enabling it on your production application. Certain PHP modules are still not officially compatible with PHP 8. 
  • Kindly use PHP 8 with caution and contact your developer in case there are issue on the application side. Please note that our support is limited to technical issues on the panel side only.
  • For WordPress users, PHP 8 is beta compatible with WordPress 5.6 and above. Some WordPress themes/plugins may not be fully compatible with PHP 8.  

New Update: PHP 7.4.14

  • PHP 7.4.14 is now available on all Nginx servers (Ubuntu 16.04, 18.04, 20.04 LTS), and all OpenLiteSpeed servers (Ubuntu 18.04, 20.04 LTS) 
  • PHP 7.4.14 release contains many bug fixes for PHP 7.4 version 

RunCloud Agent v2.4.2 release

  • New RunCloud Agent v2.4.2 is released to support PHP 8 in your server

Note: RunCloud Agent will automatically update on your server within 72hrs. If you get any warning alert after 72hrs, please contact our support for the manual update.

Changelog - 11 January 2021: OpenLiteSpeed Beta & PayPal Credit Top-up

New Feature: OpenLiteSpeed Beta

  • User will see an option to configure the server either for Nginx or OpenLitespeed stack when spinning up a new server in RunCloud
  • OpenLiteSpeed is currently in beta and recommended for testing only, not for production use
  • Some RunCloud features are not supported under OpenLiteSpeed stack during beta period until further announcement, including WordPress Staging, Web App Cloning, RunCloud Hub, and Atomic Deployment
  • OpenLiteSpeed beta is available for all paid plan users on Basic, Pro, and Business plans

New Feature: PayPal Credit Top-Up

  • Currently, the RunCloud subscription system only accepts Visa and MasterCard.
  • If you wish to use PayPal or any credit cards supported by PayPal, please use the credit top-up feature on our subscription page to add non-recurring credit to your account
  • You can use the credit for a subscription, and you may top-up more credit manually at any time or each month to continue your subscription

Bug Fixes: Backup

  • The queue system for our new backup system has been implemented to make it more CPU-resource friendly, especially for servers with many web applications
  • Some new backup issues reported by our users have been fixed

RunCloud Agent v2.4.1

  • RunCloud builds different agents for the Nginx stack and OpenLitespeed stack
Note: RunCloud Agent should be updated automatically on your server within 48 hours. If it is unable to be updated within 48 hours, please contact our support to fix this issue.